Annual Conference
9th KARMA ANNUAL RECORDS
MANAGEMENT CONFERENCE 2025
-
Pridelnn Paradise Beach Resort & Spa
(Mombasa - Kenya) - 3rd - 7th November 2025
ONGOING EVENT
Unlocking Smart Government
Smart government refers to the use of technology and data to enhance governance, improve public services, and promote citizen engagement, participation and service delivery. Smart government aims to integrate digital tools and strategies to make governance more simple, responsive, effective, efficient, transparent, accountable and open. It is envisioned to make government and governance more democratic, inclusive and sustainable. Smart governance goes beyond just the application of technology (government) to improving processes, policies, priorities and even culture (governance).
In 2013 Smart Africa Alliance was launched as a bold and innovative commitment from African Heads of State and Government to accelerate sustainable socio-economic development on the continent, ushering Africa into a knowledge economy through affordable access to Broadband and usage of Information and Communications Technologies.
Kenya’s Smart Government strategy aims to improve government services through digitalization, with the goal of creating a digitally empowered society. Kenya’s Digital Master Plan (2022-2032), aims to digitize 80% of government services. It also includes enhancing digital infrastructure and integrating digital learning into the education system.
Smart government is therefore anchored on effective management of information and data-driven decision-making, including adequate deployment of information management technologies. This brings to the fore the role of records and information management in the delivery of the smart government promise to citizens.
Topics and Themes
In our 2025 Records Management Conference, we shall be discussing the role of records and information management, and the professionals, in catalysing the smart government vision in Kenya. Areas of discussion will centre around the following sub-themes:
Records and Information Management (RIM) infrastructure for smart government.
Building trust in digital ecosystems: digital workforce and innovative cultures.
RIM best practices, regulatory and legal frameworks for smart government.
Partnerships in RIM for smart governance.
Citizen engagement, communication and advocacy for smart governance.
Sustainability and Green Governance through RIM technologies.
Digital rights, diversity and inclusion in smart governance.
SDG8-youth employment, education and training in RIM.
Meet Our Conference Speakers
Chief Guest
Mr. Felix K. Koskei, EGH
Chief of Staff and Head of the Public Service, Executive Office of the President.
Guest Speaker
Ms. Ummi Bashir, CBS
Principal Secretary - State Department for Culture, The Arts and Heritage in the Ministry of Gender, Culture and Children Services
Guest Speaker
John Paul Okwiri, OGW
CEO - Konza Technopolis
Guest Speaker
Gilbert Matura
Director, Smart Government Department
Guest Speaker
Rebecca Keli
Director, ICT: Partnership and Liaison Services at the Ministry of Information, Communication and The Digital Economy
Guest Speaker
Dr. Naftali Chweya, OGW
Director, Records Management
Ministry of Gender, Culture and Children Services
Guest Speaker
James Price
Founder and Managing Director, Experience Matters
Guest Speaker
Munaa Said
Principal Trainer & Assessor at RIMPA (Australia)
Guest Speaker
David Robinson
Coordinator Information Management, City of Greater Geelong (Australia)
Guest Speaker
Jacqueline Stockwell
Chief Executive Officer, Leadership Through Data
2025 Program
Day 1 – Monday 3rd November 2025
TIME | ACTIVITY |
8:30 am – 9:30 am | Arrival/Registration/Tea |
9:30 am – 12:30 pm | CSR Activity (Beach Cleaning/ Visit to a Special School) |
12:30 pm – 2:00 pm | Lunch/Networking |
2:00 pm – 5:00 pm | Team Building Activities (Icebreakers/Bonding Exercises/Outdoor Games/Group Reflections) |
5:00 pm – 9:00 pm | Reception Cocktail |
| TIME | ACTIVITY |
|---|---|
| 8:30 am – 9:30 am | Arrival/ Tea/ Seating/ Entertainment |
| 9:30 am – 12:30 pm | Opening Ceremony Chief Guest and Keynote Speaker: Mr. Felix K. Koskei, EGH, Chief of Staff and Head of the Public Service. Launch Activities:
|
| 12:30 pm – 2:00 pm | Group Photo / Lunch Break / Networking |
| 2:00 pm – 3:30 pm | Panel Discussion: Strategic Partnerships for Smart Government: Bridging Policy, Technology, and People. Panelists:
|
| 3:30 pm – 4:00 pm | Health Break / Networking |
| 4:00 pm – 5:00 pm | Fireside Chat: Professional Resilience for RIM Practitioners in the Smart Era Sub-theme: SDG8 – Youth employment, Education and Training in RIM |
| Day 3 – Wednesday 5th November 2025 | |||
|---|---|---|---|
| TIME | ACTIVITY | ||
| 9:00 am – 9:30 am | Guest Speaker: James Price, Founder and Managing Director, Experience Matters! Information Asset Management & Governance | ||
| 9:30 am – 10:00 am | Guest Speaker: Ramadhan Thuita, Branch Manager at eManage Africa – AGS Records Management: Records and Information Management Infrastructure for Smart Government | ||
| 10:00 am – 10:30 am | Guest Speaker: Robinson David, Coordinator Information Management, City of Greater Geelong, Australia: Job Crafting: Get the job you want in the job you have | ||
| 10:30 am – 11:00 am | Guest Speaker: Munaa Said, Principal Trainer & Assessor at RIMPA, Australia: Introduction to Women in Leadership | ||
| 11:00 am – 11:15 am | Health Break/Networking | ||
| Workshops | |||
| Time | Room – Arabuko I | Room – Arabuko II | Room – Sealfish |
| 11:15 am – 12:00 pm | Workshop on Records Management Technologies for Smart Government by Smart Government Register |
Practical approach to digitization and digitalization by Mourice Guya, Executive Director, LITES Register |
Liberating Structures: Including and Unleashing Everyone Workshop by David Robinson Register |
| 12:00 pm – 1:00 pm | Workshop on Unlocking the Power of Information Assets for your Organisation by James Price, EM. Register |
Workshop on the Archival Backbone of a Smart Government: From Physical Legacy to Digital Trust, by AGS Kenya Register |
Workshop for KARMA Digitization Guidelines – Interactive Q&A Session by KARMA Register |
| 1:00 pm – 2:00 pm Lunch/Networking | |||
| Breakout Sessions | |||
| Time | Room – Arabuko I | Room – Arabuko II | Room – Sealfish |
| 2:00 pm – 2:30 pm | Workshop for Heads of Records Management Departments on Leading RIM Strategy by KARMA Register |
ISO Standards for Digital Records Management by KARMA Register |
Secured Electronic System for Safe Police Case Records Management to Support Judiciary Judgements in South Africa, Prof Marutha, Ngoako Solomon, UNISA (South Africa) Register |
| 2:30 pm – 3:00 pm | Integrating Data Governance and Records management for effective digital transformation, Cecilia Mutua, Director ICT, Data Management, State Department for ICT & Digital Economy Register |
Records and Information Management (RIM) Infrastructure for Smart Government – Martin Mutethia Mbaabu, Records Management Assistant (KWFT) Register |
|
| 3:00 pm – 3:30 pm | Unlocking Smart Government through cloud services, Ben Waweru, ICT Director, Data Center and Cloud Services, State Department for ICT & Digital Economy Register |
Exploring Digitization Products: A Walkthrough by Christine Odhiambo, CPF Financial Services Register |
Unlocking Smart Land Governance for Kenya; Harnessing ICTs for Sustainable Land Administration and Inclusive Development – Clementine Wavinya Register |
| 3:30 pm – 4:00 pm | Roadmap to Government Digitalization by Cyrus Watuku, ICT Authority Register |
RIM Partnerships for Smart Governance – John Weru Register |
|
| Day 4 – Thursday 6th November 2025 | |||
|---|---|---|---|
| 9:00 am – 9:30 am | Guest Speaker: Rebecca Keli, Director ICT, Partnerships and Liaison Services, Ministry of ICT and the Digital Economy: Building Strategic Partnerships in Records and Information Management for Smart Governance | ||
| 9:30 am – 10:00 am | Guest Speaker: James Price, Founder and Managing Director, Experience Matters: Introduction to Business Impact Research and Preliminary Findings | ||
| 10:00 am – 10:30 am | Guest Speaker: Michael Michie, AI & Infrastructure Lead at Action Lab: The Future is Now: AI’s Role in Smart Governance and Records Management | ||
| 10:30am – 11:00 am | Guest Speaker: Stephanie Kasaon (Ph.D.), Safety Lead at the ActionLab: AI Safety in the Public Record: Building Trustworthy Systems for Governance | ||
| 11:00am -11:15am | Health Break/ Networking | ||
| Breakout Sessions/Workshops | |||
| Time | Room – Arabuko I | Room – Arabuko II | Room – Sealfish |
| 11:15 am -11:30 am | The Catalyst Code: EMPOWER Your Leadership to Drive Kenya’s Smart Governance Revolution by Jacqueline Stockwell, CEO, Leadership Through Data Register | Smart Records, Smart Government: Unlocking Trust and Access with AI – Onyango Edga Register | Train the Trainer (ToT) Workshop by Munaa Said, Principal Trainer and Assessor, RIMPA Global Register |
| 11:30 am -12:00 pm | Artificial Intelligence (AI) and Emerging Technologies: Unlocking smart government in Kenya, Nusu Mwamanzi, Director ICT Research and Innovation, State Department for ICT & Digital Economy Register | ||
| 12:00 pm – 1:00 pm | Directors of ICT Workshop: GEA/GIF Briefing on digitization of Government Services Register | ICT Officers’ Workshop: EDRMS Implementation (Monarch System) by Infoman Consultants Register | |
| 1:00 pm – 2:00 pm Lunch/Networking | |||
| 2:00 pm – 4:00 pm | KARMA Annual General Meeting (AGM) | ||
Day 5 – Friday 7th November 2025
TIME | ACTIVITY |
9:00 am – 10:30 am | Guest Speakers: Career development, Mental health, and Work-life balance. |
10:30 am – 11:00 am | Health Break/Networking |
11:00 am – 12:30 pm | Closing Ceremony |
Welcome to the 9th KARMA Annual Records Management Conference. We’re pleased to have you here.
On Wednesday and Thursday, we’ll have designated workshop sessions. To help us plan effectively and ensure every participant has the best experience, we kindly ask all members to register in advance for their preferred session.