Developing Records Management Policies and Procedures

Records management challenges are becoming more and more popular due to the increase in technology and digitization of everything. The problem is not just about finding specific records but also about making sure that those records are well managed. Records management has legal and regulatory to organisations just as it has social obligations. That is why records management must be well grounded in policy and adequate procedures operationalizing the policies.

A policy does not only demand records are created, but it also demands that records are considered and managed as company assets.

However, to date, lack of adequate records management policies remains the greatest challenge to effective records management in organisations, especially in the developing world. Even many countries in the developing world lack national records management policies.

That is why KARMA considers this training programme as one of its most important programme. Because with robust policy frameworks for RM in place, it will be possible to address records management challenges in Kenya and other jurisdictions. Good policy will set a solid stage for improving records management in entirety.

If your organization has no policy framework for managing records, this training if for you. Here is what you will cover:

  • Policy, procedure, programme: the nexus and distinctions
  • The policy development process
  • Components of a records management policy
  • The law and RM policy
  • Evaluating effectiveness of a records management policy
  • Operationalizing the policy
  • The place of RM standards in the policy


Target audience

Records and archives officers, archivists, ICT officers, knowledge management officers, information officers, communication officers, documentalists

2023 Training Schedule

The open programme shall be available on the following dates in 2023:

  1. Session 1 – 22nd – 26th May 2023
  2. Session 2 – 2nd – 6th  October 2023

Note – this training can also be provided inhouse.

Training Fees

KARMA Members: 67,280.00
Non-Members: 74,820.00
Foreigners: $850

All the costs are inclusive of VAT

Registration: Contact or

Call: +254 705 519 715

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